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The war of independence from 1991-1995 was an enormous economic setback for Dubrovnik. Tourism collapsed as the city suffered severe damage from Serbian shelling. However, after a massive international effort to restore Dubrovnik to its former glory, the city is now high on the list of most popular destinations for tourists.
Dubrovnik’s economy is based on the bedrock of tourism and the port which provides a sea-link to other harbours on the Dalmatian coast and to Italy. It is now the driving force behind Croatia’s recent economic recovery, its excellent motorways opening up much of the country and thus boosting tourism.
All sectors of the tourist industry are involved in contributing to the city’s coffers, including transport, cruise ships, accommodation, shops, cultural institutions, craft people and catering.
Croatia did not escape the effects of the global economic crisis. The country is not regarded positively for foreign investment due to several factors including high foreign debt, a weak export sector and an inefficient bureaucracy with the state controlling a large part of the economy as there is resistance to privatisation.
Office hours: Mon-Fri 08.30-16.30. Always be punctual.
Dress formally, taking off a jacket when invited to do so. Initial greetings consist of a handshake and direct eye contact. Address people by their titles and surnames, only changing to first names when invited to do so. Some small talk usually takes place before business commences. Be diplomatic. Do not discuss politics.
Business cards are exchanged after the formal introductions. They should include professional or academic qualifications. Although not necessary, it would be appreciated if they were translated into Croatian on one side. There may or may not be an agenda for meetings which are usually long, seeming never to come to a conclusion. Business is formal, but conducted slowly because of overriding bureaucracy. It would be helpful to have a reliable local partner.
Language is not a problem as English, Italian, French and German are widely used.
The host will introduce guests at social functions: women first, then the oldest to the youngest man. If invited to someone’s home, give an odd number of flowers to the hostess (but not chrysanthemums which are associated with death) and a box of chocolates or good bottle of wine to the host.
When dining, wait to be seated and do not begin eating until the host gives the signal. At formal dinners a napkin will be placed on your lap. It is considered polite to refuse a second helping, but if the hostess insists, then agree to a little more.
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